Refund policy & complaints

We want you to be entirely satisfied with your care and treatment. If you are not satisfied, please talk to our complaints manager, Mrs Margaret Anthony, who will deal with the complaint according to the practice's complaints policy.

Violent or abusive patients will be discharged from the practice and may be reported to the police. Treatment will no longer be provided

Information about you.

In order to provide you with high standards of care and attention, we need to hold personal information about our patients. The practice complies with the 1998 Data Protection Act and our data protection policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully and kept confidential.