Experiencing orthodontic issues can be worrying at first, but fortunately most problems are minor and easy to manage. Below is some helpful advice on common issues you may encounter and what you can do.
If you are worried, uncomfortable, or unsure what to do, our team is always happy to help – just get in touch.
Call 999 or attend A&E immediately if you experience:
If a tooth has been knocked out, try to place it back in the socket or store it in milk and seek immediate care.
If you experience:
Seek urgent dental or medical care immediately
You can reduce the risk of emergencies by:
Please contact us as soon as possible if:
It is normal for braces to feel sore for a few days after they are fitted or adjusted. This can make chewing uncomfortable at first.
What you can do:
Food caught between the teeth or braces is not an emergency, although it can be uncomfortable.
What you can do:
This is generally easy to resolve at home.
New braces can rub the cheeks, lips, or tongue, especially during the first few days.
What you can do:
Sometimes the end of a wire can move and start to irritate the cheek or gum.
What you can do:
If you still cannot make it comfortable, please contact us so we can arrange to see you.
A loose bracket is not usually a true emergency, but it should be repaired.
What you can do:
Loose or broken brackets can slow treatment if they are left too long.
If a hook breaks, or you lose your elastics, please contact the practice.
If you are meant to wear elastics on both sides but cannot wear one side because a hook has broken, stop wearing both elastics until we advise you.
Teeth can feel slightly loose during orthodontic treatment. This is usually normal and happens because the teeth are moving into their new positions.
Do not worry if spaces appear that were not there before. This can happen during treatment and is usually a normal part of tooth movement. All gaps will be closed prior to the end of treatment.
Gums may become swollen or bleed more easily if oral hygiene is poor and plaque builds up around the braces.
What you can do:
If one of your attachments comes off, please contact us as soon as possible.
Please let us know:
In most cases, you can continue wearing your current aligner until we advise you otherwise.
If your retainer is lost or broken, please contact us as soon as possible.
Retainers are important for keeping your teeth straight. The longer a retainer is left unreplaced, the greater the risk of unwanted tooth movement.
Replacement retainers may be chargeable.
For urgent dental advice when we are closed, please call NHS 111 or one of the numbers below for your area’s Emergency Dental Helpline.
Cardiff and Vale — 0300 10 20 247
Cwm Taf Morgannwg — 0300 123 50 60
Gwent — 01633 744 387
Other Welsh Areas — 0845 60 10 128
If you are ever unsure, we would always rather you contact us for advice.